Shipping

9 articles

Can I change my delivery address?

Yes you can. Just click here and send us a message on chat , with your registered phone number and the new address and we will change it in our systems. We'll also send you a confirmation message onc…

Updated 1 year ago by Gayathri

Items are missing in my box. Will you reship?

Every single Flintobox goes through a 10-step quality check. It's unusual for things to go missing in the box. Sometimes children in the excitement of receiving Flintobox, open it with such force tha…

Updated 1 year ago by Gayathri

Is there international shipment?

Flintobox is delivered all over India. Int shipment is not available. In case you live outside India and want Flintobox, the best way will be to create an order with your relative's/friend's address…

Updated 1 year ago by Gayathri

Page says 'delivered'. But I didn't receive the box.

If your account page says delivered, then it's most likely delivered. There are chances that your Flintobox has been delivered to a neighbour, watchman in your apartment, etc. However, in an unlikely…

Updated 1 year ago by Gayathri

Box seems to be damaged. Should I accept the shipment?

Please do not accept the delivery. Inform us immediately. Just click here and send us a message on chat > Or Call us right here: Contact number 044 - 40100400

Updated 1 year ago by Gayathri

Are there any additional charges?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are…

Updated 1 year ago by Gayathri

When will I get the box?

Once you place your order, the first box of your subscription will reach you within 3-7 business days after it is shipped. If it has exceeded 7 business days and you haven't received your box, please…

Updated 1 year ago by Gayathri

How to track my order?

Once the boxes are shipped from our warehouse, you will be notified via SMS and Email with a tracking link. Alternatively, you can log in to your account on our Flintobox page and get all your tracki…

Updated 1 year ago by Gayathri

Delivery details and courier partners

We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship your item via Government Registered Bookpost or Speedpost. The moment the box i…

Updated 1 year ago by Gayathri