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Cancellation

4 articles

When will I get my refund?

Once you cancel, your balance amount from the subscription will be refunded to your account, after deducting for the delivered boxes at the price of one-month subscription. If you had paid for the su…

Updated 7 months ago by Gayathri

Can I return/exchange the box?

Once the box is shipped, it cannot be returned/exchanged. But yes, you can cancel your subscription at any time. To cancel, write to us at care@flintobox.com with your order ID / registered phone num…

Updated 7 months ago by Gayathri

Can I cancel my subscription?

Yes you can cancel your subscription. If you are unhappy with our product or service, please let us know what went wrong and we'll do whatever it takes to make it better/fix it. If you still want to…

Updated 7 months ago by Gayathri

Can I pause my subscription?

Yes, you can! If you see your child going on a vacation or travelling somewhere in the following month(s), please do let us know. We'll hold your Flintobox subscription until further notice from you.…

Updated 10 months ago by Gayathri

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